Draft for business review. This page is placeholder wording and has not been reviewed by the business or a legal adviser. Items marked [in brackets] need to be completed before launch.
Terms of sale
The seller
Secret Santa is sold by [legal entity name], [trade licence number], [registered address], Dubai, United Arab Emirates. Contact: [customer service email and phone].
The product
The Secret Santa Limited Edition Gift Box is a limited run of 100 numbered boxes. Each contains a red Christmas gift box, a miniature Santa Claus, a small decorative Christmas tree, Christmas ornaments, artificial snow decoration, a small battery-powered LED candle or festive light, your personalised letter and a numbered Limited Edition card. Decorative items may vary slightly from the images shown.
Price and payment
The price is AED 149 per box, including delivery within Dubai. [State whether the price includes VAT and add the TRN if registered.] Payment is taken in full at checkout by card through Stripe. Your order is confirmed only when payment succeeds.
Availability
A box is held for you for a short time while you pay. If payment is not completed in that time, the box is released. In the rare event that a payment completes after the last box has been sold, we refund it in full automatically.
Your message
Your letter is printed as you write it, so please check spelling and names before paying. We may decline to print messages that are abusive, threatening or unlawful, in which case we will contact you and, if needed, refund the order.
Delivery
Deliveries are made November 25–30, 2026. See our delivery policy for details.
Cancellations and refunds
Because each box is personalised, [state the cancellation cut-off, e.g. orders can be cancelled for a full refund until 48 hours before the first delivery date]. If your gift arrives damaged or incomplete, contact us within [number] days with your order number and a photo. [Confirm against UAE consumer protection requirements.]
Governing law
These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai.